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Crisis Communications

Crisis communications is an important element of any major incident or disruption event and it involves both internal and external crisis communications preparations as well as the related issue of crisis reputation management. In such circumstances, organisations and governments are equally vulnerable to communications failures and the consequent risk to the continued viability of organisations as well as the public perception and support for government.

To request crisis communication assistance, please contact Newrisk Limited directly.

Internal Communications

Efficient and effective communications between employees, managers and directors or ministers may help to mitigate the effects of a major incident or disruption event. Ensuring that employees are aware of the relevance and importance of certain information can enable seamless reporting to managers, directors and ministers and assist with emergency service response and mitigation planning.

External Communications

External communications with the media and the general public are an essential aspect of any major incident or disruption event. It is advisable to implement reputation management procedures in advance of an incident so as to facilitate seamless and effective communications.

Newrisk Limited can assist with external communications preparations so as to mitigate the negative reputational effect arising out of major incidents and disruption events. Such preparations encompass traditional verbal briefings to media organisations (such as press conferences and press releases) as well as the more modern modes of communications (such as Twitter, Facebook and Myspace).

Recent Lectures & Conferences

Newrisk Limited has recently lectured on crisis communications including:


To request Newrisk Limited's assistance in connection with crisis communications, please contact Newrisk Limited directly.

Sally Leivesley


       DR SALLY LEIVESLEY




          BREAKING NEWS

  • TEG7
  • Cyber Threats
In response to the Paris & Brussels attacks, Newrisk Ltd has become part of The Exercise Group7. The TEG7 LLP is a dynamic team drawn from cyber & former special defence fields to exercise organisations & governments on emerging terror threats.  The TEG7 profile can be seen at www.teg7.co.uk.  The level of casualties from shooting attacks (as with the Bataclan (France) in 2015; Brussels airport (Belgium), Ataturk airport (Turkey), Nice beach (France) & Berlin Christmas Market (Germany) in 2016; & La Reina Nightclub (Turkey) in 2017) are the result of military style incursions by terrorists determined to maximise casualties.  Home grown terror threats are increasing in many countries - the New York & New Jersey bombs found in 2016 & the numerous disrupted plots in the UK, Germany & France - indicate serious changes in terror capability which may be made more dynamic as ISIS fighters return to their home countries.

Cyber threats are changing from loss of data & privacy to loss of control of business systems & more seriously reconnaissance attacks on critical infrastructure including energy grids.  The fragility of highly connected systems will become more serious in 2017 with open system dependencies (driven by business innovation).   Degraded capacity operations will become essential if persistent attacks affect critical infrastructure.  Exploiting cyber weaknesses are (i) criminals with ransomware & (ii) nation states aiming to disrupt, deter or signal capability against target countries.  The Ukraine power attacks remain a lesson for critical infrastructure losses.  Aviation remains the industry ‘canary’ for cyber failures & cyber forensics must evolve to close open investigations (as in the case of MH370).