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Crisis Communications

Crisis communications is an important element of any major incident or disruption event and it involves both internal and external crisis communications preparations as well as the related issue of crisis reputation management. In such circumstances, organisations and governments are equally vulnerable to communications failures and the consequent risk to the continued viability of organisations as well as the public perception and support for government.

To request crisis communication assistance, please contact Newrisk Limited directly.

Internal Communications

Efficient and effective communications between employees, managers and directors or ministers may help to mitigate the effects of a major incident or disruption event. Ensuring that employees are aware of the relevance and importance of certain information can enable seamless reporting to managers, directors and ministers and assist with emergency service response and mitigation planning.

External Communications

External communications with the media and the general public are an essential aspect of any major incident or disruption event. It is advisable to implement reputation management procedures in advance of an incident so as to facilitate seamless and effective communications.

Newrisk Limited can assist with external communications preparations so as to mitigate the negative reputational effect arising out of major incidents and disruption events. Such preparations encompass traditional verbal briefings to media organisations (such as press conferences and press releases) as well as the more modern modes of communications (such as Twitter, Facebook and Myspace).

Recent Lectures & Conferences

Newrisk Limited has recently lectured on crisis communications including:


To request Newrisk Limited's assistance in connection with crisis communications, please contact Newrisk Limited directly.

Sally Leivesley


       DR SALLY LEIVESLEY




          BREAKING NEWS

  • Terror 2017
  • Cyber 2017

New dangers are appearing from terrorism for the UK & other countries after the failed Parsons Green underground rail bombing.  Greater public preparedness is now important on what to do in an imminent emergency whether arising from bombs, knives, car ramming or shootings. Workplace training & exercising will help many commuters & will be transferred by them to their families & importantly will encourage parents to discuss emergency evacuations & procedures with any children who travel unaccompanied to school each day.   Newrisk Limited which is a founder member of The Exercise Group7 LLP, (TEG7) is now part of the team providing 14 bespoke courses to mitigate risk from cyber & terrorism & to develop greater awareness of protection under catastrophic risk events.   The TEG7 team work is built up from former military specialist skills & institutional cyber operations skills (www.teg7.co.uk).

Individuals can be encouraged to make their own personal protection plans to empower themselves for any unlikely emergency from terrorism so that they are quickly able to recognise an incident & protect themselves & people close-by to the best of their ability.  Personal plans may include understanding what may be seen or heard or smelt when in proximity to a threat, what materials in clothing give better durability in certain threat situations & what the timelines are for the best chances for survival & mitigation of injury & shock.  Psychological issues in the aftermath of a high threat incident are also important for awareness & self-help & seeking professional help is possible also in these upsetting situations when there has been a near death experience.

Personal information data loss from 400,000 British citizens has been reported by Equifax alongside 143 million Americans in an incident identified in September.  These large data losses provide the criminal world - as well as nation states that use hackers as proxies for defence & commercial information - with the means to undertake identity theft & to attack individuals & companies in many different ways.  Personal history details remain the same throughout life & passwords are frequently used across different areas of activity so that hacking of this scale inevitably exposes the workplace as well as the individual.

Newrisk Limited as part of the TEG7 (The Exercise Group 7 LLP) training initiative, is providing cyber risk mitigation & catastrophic risk training for companies & governments world-wide.  The TEG7 team work is built up from former military specialist skills & institutional cyber operations skills (www.teg7.co.uk). There are 14 courses designed for cyber & physical security to be managed in an integrated format along with an understanding of the extreme threats which are difficult to recognise but which threaten the sustainability of operations.